This summer I flew to San Jose, California to visit my sister while she was on temporary assignment there for her company. I flew in the middle of the summer – on a Saturday no less – need I say more! I fly what I call the “Funny Skies” of Southwest Airlines. That way, if the travel experience is bad, at least with Southwest I can usually laugh about it!
Traveling on a Saturday during the busiest part of the summer season, caused me to think more about what our Reflections Inn guests go through before they arrive at our doorway.
Although I managed to upgrade to a “Business Elite Class”, it did not save me from experiencing the annoyance of having the back of my seat kicked intermittently by a 5 year old during the first leg of the flight. Nor did it protect me from the spillover into my seating space of a 300 pound plus man who sat next to me on the same leg of the flight. The complimentary cocktail helped (it came with the ticket upgrade), but I was still left with a slight facial twitch for a couple of days after the experience.
My mid summer trip reminded me of the importance of genuine, sincere, and heartfelt hospitality. The kind of hospitality that is based in the knowledge that travel today isn’t always a pleasant, nor easy, experience. I came home from my trip thankful to be living in a relatively uncluttered, free of excessive noise and chaos (and, sorry, absence of precocious 5 year old children) world. Living in the beautiful Clearwater River Valley, in north central Idaho, is a true blessing – a blessing you fully realize when you travel outside the valley.
My wife, Ruth, showed a great deal of foresight 30 years ago in seeking out this beautiful place we’ve called home for the last 18 years. And thank goodness she not only had the vision, but her vision included the desire to share this experience with other people who seek out and find Reflections Inn.